Contact Lolerflow | LOLER Inspection Software Support

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Email us

For questions about Lolerflow, your trial, pricing, account support, or anything else. We aim to respond within one working day.

hello@lolerflow.co.uk

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Book a demo

Prefer to see Lolerflow before signing up? Book a 20-minute live walkthrough at a time that suits you. No hard sell: just a product tour.

Schedule a call →

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Start a free trial

The fastest way to evaluate Lolerflow. Full access for 30 days, no credit card required. Set up your account in under two minutes.

Create your account →

What To Expect

When you get in touch

You email us

Send your question to hello@lolerflow.co.uk. Tell us about your company, your team size, and what you are looking for.

We reply

A real person reads your email and responds within one working day: usually much faster. No templates, no auto-replies.

We answer

We give you a straight answer. If Lolerflow is not the right fit, we will tell you. We would rather be honest than waste your time.

You decide

Start a free trial, book a demo, or take your time. No follow-up calls unless you ask for one. No pressure.

Common Questions

Questions we hear before people get in touch

If your question is not answered here, email us. We are happy to help with anything related to LOLER compliance or how Lolerflow works.

Do I need to book a demo to get started?+

No. You can start a free 30-day trial immediately with no demo, no sales call, and no credit card. The trial gives you full access to every feature. If you would prefer a walkthrough, we are happy to schedule one: but it is entirely optional.

How long does it take to set up Lolerflow?+

Most companies are running their first real inspections within a day. Create your account, add your inspectors, import your asset register (or build it as you inspect), and you are ready. If you have a large existing register, we can help with a bulk import during onboarding.

Can you help migrate data from our existing system?+

Yes. If you have asset data in spreadsheets, another inspection tool, or even paper records, we can help you import it into Lolerflow. The onboarding fee covers this. We handle the formatting and mapping so you do not have to re-enter data manually.

Is there phone support?+

Our primary support channel is email at hello@lolerflow.co.uk. We respond within one working day, often much faster. For onboarding and setup questions, we can arrange a video call. We find that email support actually resolves issues faster because we can share screenshots, links, and step-by-step guides.

What if I have a feature request?+

Send it to hello@lolerflow.co.uk. We read every request. Our development roadmap is directly shaped by what our customers need. If your request aligns with how LOLER inspections work in practice, there is a good chance it will make it into the product.

Can I see Lolerflow before signing up?+

The best way to see Lolerflow is to start the free trial: you get full access for 30 days with no commitment. If you prefer to see it first, you can book a live demo where we will walk you through the platform and answer your questions.

We're a small team and we reply to every email