Is there really only one plan?+
Yes. Every Lolerflow customer gets the same plan with all features included. There is no basic tier, no premium tier, and no enterprise tier. You get everything from day one: unlimited users, unlimited inspections, offline mobile app, client portal, automated reminders, and Schedule 1 PDF reports.
Why a flat rate instead of per-user pricing?+
Per-user pricing penalises LOLER inspection companies for growing their team. When adding an inspector means adding a monthly fee, businesses share logins, limit access, or keep processes on paper. That creates compliance gaps. A flat rate means every inspector, every admin, and every client gets their own account at no extra cost.
How does this compare to per-user tools on price?+
Most generic inspection tools charge between £15 and £50 per user per month. For a team of five inspectors, that is £75 to £250 per month before you have configured anything for LOLER. For ten users, you are paying £150 to £500 per month. Lolerflow is £250 per month regardless of team size, with LOLER compliance built in from the start. The larger your team, the greater the saving.
What is the true cost of paper-based LOLER records?+
Paper records and spreadsheets carry hidden costs that rarely appear in a budget. Inspectors spend 45 to 60 minutes each day typing up handwritten notes. Missed renewal dates can trigger HSE enforcement action, including improvement notices and unlimited fines under the Health and Safety at Work Act 1974. An HSE audit with disorganised records costs days of management time. Lolerflow eliminates the admin overhead and gives duty holders a complete, searchable audit trail.
What happens during the 30-day free trial?+
You get full access to every feature from day one. Add your team, import your asset register, run real inspections, and generate Schedule 1 certificates. At the end of 30 days, if you want to continue, we charge £250 per month. If not, your data is exported and your account is closed. No credit card is taken upfront.
Is there a one-time onboarding fee?+
Yes. A one-time setup fee covers account configuration, asset register import, and a walkthrough with your team. This ensures you are set up correctly from day one. The exact amount depends on the size of your asset register.
What if I have 20 inspectors?+
The price is still £250 per month. Whether you have 2 inspectors or 20, the fee does not change. Inspectors, office staff, and administrators all get their own accounts at no additional cost. There are no per-seat fees and no per-inspector charges.
Can I cancel at any time?+
Yes. There are no minimum terms, no cancellation fees, and no exit penalties. You can export all your data at any time in standard formats. We believe in earning your business every month, not locking you in with contracts.